Last Updated: 20-03-2026
Thank you for subscribing to Alphamovil's services. We hope you are satisfied with our services, but if not, we're here to help.
Alphamovil offers no free trial for new users to experience the services before purchasing a subscription. During the trial period, users can cancel their subscription at any time without being charged.
Subscribers may cancel their recurring subscription at any time. Upon cancellation, your account will remain active until the end of your current billing cycle.
To be eligible for a refund, you must submit a request within 2 days of your subscription start date. Refunds may be considered on a case-by-case basis and are granted at the sole discretion of Alphamovil.
Refund requests can be made if you encounter technical issues that prevent you from using our service and that cannot be resolved by our support team. Proof of the issue may be required.
To request a refund, please contact our customer support team at bd@alphamovil.com. Include your account information, subscription details, and a brief explanation of why you are requesting a refund.
Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.
Technical Issues — The customer experiences persistent technical issues that prevent them from using the product effectively.
Billing Error — The customer was incorrectly charged due to a billing error on Alphamovil's part.
Change of Mind — The customer decides they no longer want or need the product after the refund eligibility period has passed.
If you have any questions about our refund policy, please contact us: